SHIPPING & ORDER CANCELLATION POLICY
At Austra Fashion, we strive to ensure a smooth and timely delivery process for all our customers.
SHIPPING POLICY
Once your order is confirmed, we will dispatch the product within 24-48 hours.
Delivery within Pakistan will take 4-5 working days unless there are public holidays, which may cause delays.
For international orders, delivery times vary depending on the destination.
For any inquiries, you can contact our customer service at +92 319 4468494 or email info@austrafashion.com.
ORDER CANCELLATION
If you wish to cancel your order, you must inform our customer service before it is dispatched.
Orders that have already been shipped cannot be canceled.
Our shipments are processed daily, so cancellations should ideally be requested before 6 PM on the day of order placement.
Austra Fashion reserves the right to cancel orders due to reasons such as stock unavailability or pricing errors.
For order cancellations, please reach out to us at WhatsApp or email info@austrafashion.com.